We have been without any Internet at home since last Friday. That was the second and final time the old Hughesnet modem stopped working.
After talking with India a few times a repair order was set up, I thought. Seems that if a tech says it's dead it won't cost us the $200.00 for a new modem.
We were supposed to be contacted within two days. This morning, 4 days later, I call and find out that our service call is still "in progress" because they can't find an area company that still works on or sells Hughesnet.
Because of that and the problems with getting us back online, I called the two area radio signal Internet services that weren't available in 2007 when we had gotten signed up with Hughesnet.
Later today I find out that a company had been arranged to fix the problem. Except they can't be here for a week or more longer.! This tech also says that our older system is being phased out and we should upgrade anyway, and to call and get the best deal since we've been with them so long.
So I call and they won't work with us, THEIR system is out and they offer only minimal incentives to stay with them. So we won't.
Both local services will be out to do site checks but both say they will work.
The pluses? Local, less costly, no daily cap, and still unlimited use in this area, no monthly download limits!
So very soon streaming video here we come!
We hope to be back online at home in two weeks or less.
Like with this post we do have Internet via our phones, but AT&T in our rural area is still 2G so not too fast for anything other than text. And even text is slow!
Oh well, we think that this time change will be good.
More later, Tad
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